She could put up an excellent front. We’re in this together! Bad workers. Get screwed by petty rules. It will bring alot of awareness to these caregivers and only the good ones are willing to come that residence because they do not worry about being "caught". They are just there to make money and could really care less about the person they are "visiting." For more information about PissedConsumer check out our Review #2319302 is a subjective opinion of poster. To find more information about reviews and trust on Sitejabber.com please visit. Out of the 10 women that came in out of my home only 2 of them were professional, competent and did their job well. Learn how to stay safe during COVID-19 in our new guide: Even when you try your best youre apparently, Visiting Angels Huntsville, Alabama - Ripoff. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. No registration needed. Gave numerous calls to local office. 4 reviews of Visiting Angels "I worked for Visiting Angels and it was a great experience. Workers are unskilled/untrained. My grandmother is missing a lot of valuables including jewelry after her "visiting" angels came to her home. Prior to working in the home care industry, Amy worked in operations management within the telecommunications industry. View all blogs. Thought for once they had my back but now more interested in pleasing their Rich client base. The people who pay for someone else to take care of their elders like Visiting Angels and the same type to shove granny off into a nursing home as quick as possible because she is now a burden to them. It’s all about the money and not the quality of care. But I don't think you want me to fill it out. No, get 10 or so like we did. Okay so i applied on july 19th and was sent out the very next day to a job site . If you see a problem with this person, do something about it, not expect the "visiting angel" to do it. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! I find the described situation consistent with more caregivers than not. Problem is you cant tell how a person is based on just one or two meetings. I guess if I had to pick one as a caregiver it might be the reader. She breaks the law with impunity, feels … A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. I had to call off of work because my son was very sick with 104 fever and his eyeball started bleeding the next day so I had to take him to the children’s hospital and visiting angels fired me over it a few days before Christmas. Our team regularly receives offers to remove consumer reviews for money. in Home Elderly Care. Review #1709863 is a subjective opinion of poster. Read customer reviews and ratings for Visiting Angels of Springfield, IL located at 2800 Montvale Dr #G, Springfield, IL 62704. So not freaking worth it. This company is a joke. No one came Sunday or Monday of that following week. If you wish that your prior post be removed, submit a notarized letter, Miscommunication of pertinent information. In fact, when I arrived, she was seated in the adjacent room, nose buried in her IPhone. The evening he was scheduled to be transported by ambulance home they had the audacity to cancel just minutes before his arrival. That was a lie! Visiting Angels - Billings is an in-home care provider serving Billings, Montana and the surrounding area. The food she brought for herself to eat, stunk up the place. That was evident in the mismanagement, lack of communication and disregard for my needs as a patient! Next morning came and went. Review #1350086 is a subjective opinion of poster. I was never called, until Wednesday July 4th. I inquired the other day and I did get an email but no one has been in contact with me. Run from this agency. Their staff stole 400 dollars from my mom and were not required by VA to pay it back. The overall rating of the company is 1.7 and consumers are mostly dissatisfied.. Plus reading all other reviews they don’t hire quality people! Please do not use this Agency. One of this Agencies specialties is signing Veterans under the VHC program and over billing knowing that VHC will pay the 26 to 34 dollars per hour without any questions asked. We are proud to be a leading provider of elder care since 1998. That was evident in the mismanagement, lack of communication and disregard for my needs as a patient! Compare with nearby services. We met with someone and signed papers and had a caregiver the next morning. Fish I believe it was. I have 10 year old twin girls. Review #1550776 is a subjective opinion of poster. She pushes them around and screams at them she drinks beer on the shift inside the homes and always rambling in their things i cant take it anymore i dont want to leave a bad review on the page and make people not want to work or apply there family there but she is very rude !!!!!!!!!!!!!!!!!! What can we help you with? Everyone in the office is dishonest with the patients upon inquiry. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Relatives contract with companies like Visiting Angels in order to not take responsibility for the care of the older person----just pay someone else to do it. Dealing with judgmental clients and family who look down on you. Pissed Consumer © 2020 All If this "dear older friend" of yours is so very dear perhaps you should start doing something to alleviate the sad situation you describe? Contact the provider for more details on home care services and rates. The overall rating of the company is 1.7 and consumers are mostly dissatisfied. Do NOT WORK FOR THEM. Amy joined Visiting Angels in 2012. Blog article. Review #1510184 is a subjective opinion of poster. 1 review of Visiting Angels "I called Visiting Angels when we realized that our father would not be able to take care of himself any longer. We’re in this together! What happened? Too money hungry vs. too caring! We had a few issues to begin with but all were taken care of immediately and with care. Review #1643177 is a subjective opinion of poster. My case manager assigned Visiting Angels to me as a night time resource for my evening nursing care. Dishonest, uncaring, unethical, and stole from moms home. Stay safe with our COVID-19 guide. Review #1349817 is a subjective opinion of poster. Discover the difference Visiting Angels will make in the life of your loved one. Recent recommendations regarding this business are as follows: "Bad bad bad bad bad bad", "Do NOT use". Reviewer16105038 Sign in to contact user • Jan 01, 2020. Thank You for Your Reply! We had made arrangements for in home care for my father when he was discharged from the hospital. The RN told he he needed that due to his dementia for about 3 weeks all was pretty good. With a review of Visiting Angels’ home cares services, we can gauge our success as caregivers and take action if a review is less than stellar. If you want your parent abused, neglected, robbed, their home used as the caregivers personal property, get one. We are processing your message. When we again talked to the represenitive she was very sorry that they weren't what we wanted, and NO refunds even for unused deposit!! Rights Reserved, You Are About to Contact PissedConsumer.com. Annie maddox always drinking beer at her patients home always have a bad attitude and searching through her patients things. File a complaint Having problems with Visiting Angels? ABSOLUTE LIARS! Realize now I would have been better applying for a job at Burger King for the pay and wouldn't have run my car into the ground running all over the place. Visiting Angels Reviews for Clarkston, MI. Lousy service and very dishonest from top down. As a caregiver for this company, I was excited to be able to call myself an Angel. A dear older friend of mine has Visiting “Angels” coming to his house right now, in Tucson, AZ, and I’m appalled by the level of inattention I’ve witnessed when I’m there myself. Avoid this company - Jacksonville, Fl. Relatives and friends have the responsibility of taking care of their elders, not some mope pretending to care. Then for no reason they pulled the caregiver out.... Annie maddox that works at the one in opelika,al is very very very rude and disrespectful to me and the residents. Visiting Angels Products and Services Reviews. Review #1601294 is a subjective opinion of poster. Visiting Angels reviews (www.visitingangels.com): Complaint of employee. Some of these women were on their cell phones, watching T. V and attempting to talk the time away. Visiting Angels offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. File a complaint and get it resolved. And yes, these back-to-work programs also place great pressure on their caregivers to complete schooling, keep climbing the ladder in certification, etc. We needed someone 7 days a week 8-10 hours a day. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Visiting Angels is a name families across the country trust to provide the best senior home care for their loved ones. Review #1928533 is a subjective opinion of poster. The staff are not trained or licensed professionals. From the very beginning communication was poor and inconsistent. I almost feel sorry for them were I not more concerned about at least one of them acting as a bully towards my older asian relatives. High turnover rate and working with clients, they cut hours, it's so not steady work. If you need help for a loved one go elsewhere! Reviews, photos, and costs for Visiting Angels Living Assistance Services, Brookfield, CT. The comment I want to share is I moved into supportive housing and have met two home health aide caregivers who are housemates. The owner Tom Smith came to do my assessment and actually left my paperwork here in my home. They do not reimburse for gas mileage, at least not me, and when one of my Clients reported that his Debit card was compromised by a specific Caregiver, no investigation was made. 2 reviews of Visiting Angels "If I could give this negative stars I would. Most commonly, consumers tend to contact Visiting Angels to ask questions about: Cards, Staff. We hired Visiting Angels in East Texas to help care for my dad after he had a stroke. They both take mood controlling meds. Why they can't keep good help and have to bribe employee s to recruit I suppose? Reviews from Visiting Angels employees about Visiting Angels culture, salaries, benefits, work-life balance, management, job security, and more. Never again! This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. They won't. Review #2325221 is a subjective opinion of poster. He then told me care would start that following Sunday evening. Caregiver industry is one of the lowest barriers of entry with virtually no education required, yes is one of the most important industries for seniors. It wasn't coincidental - valuables were missing after their visits. We are proud to share a few of the many reviews … I called the supervisor do to things that needed to be done that i was not told about or that i needed to give meds which is not hard but we are not certified to do so .And i called the supervisor and she told me don't worry about the list that was given bye the family and just leave at the end of my shift . I was robbed by the caretaker. Reviews from Visiting Angels employees about Visiting Angels culture, salaries, benefits, work-life balance, management, job security, and more. Review #1521715 is a subjective opinion of poster. I've not been able to contact no one. I had called Visiting Angels 800 number . Original review: Oct. 9, 2019. #1 reviews site for Senior Care. Most of the caregivers don't do anything. They also send in unskilled and under qualified Caregivers. Visiting Angels Adult Care reviews: Terrible. We had the most horrific experience with this agency. And working with clients with dementia so they can accuse you falsely of stealing items? Talked to two different people and 3 people left me messages that they would be in office at 8am next morning calling me back from my local area, with their names and local number. Hired these people for my dad. Worked as a caregiver both privately and with a few smaller lesser known agencies. If you want someone to sit and talk then they might be ok, but dont expect much else. The care you need in the place you want. Review by: Bill Wehmeyer, Fort Mitchell, KY "The oil paintings exceeded our expectations in all respects." One of my overnight clients had a serious problem at 2am and the manager drove out to the house at 2am to help me resolve the problem. The in office staff is always pleasant, helpful and attentive to my needs. Visiting Angels - Billings offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. They will hire anybody, My boss is doing everything she can to keep from contacting works an comp about my accident I had on the job she claim she call them but I don't think she really did so what to do now to get help or justice, Your home care steals money from my card and me money I've receipts for she never cleans I have to clean if she shows up she'll be on her phone for maybe 20 minutes and leave she owes me 600.00 or more i have a receipt when i loaned her money, Good health care and the one you gave pay me now, Original review posted by user Nov 17, 2019. Visiting Angels of Death might be a better name for the Houston, Texas franchise. I had to call Visiting Angels, myself on Tuesday to ask about my potential care provider. The Amarillo, Texas office will promise this and that to a caregiver so they will be happy to get... We had so many issues with VA and they did nothing to help. Gain trust and grow your business with customer reviews. If you have anything that comes up car issues, childcare problem (just giving examples)etc be prepared to possibly be thrown under the bus. Review #2197837 is a subjective opinion of poster. Their staff walked out on their shifts leaving my mom alone. The reviews and testimonials about Visiting Angels are an important way for us to receive feedback so we can be assured our caregivers are providing the best possible home care and take action where needed. My parents wanted some help with basic house cleaning and cooking. We are so sorry somebody will call you right back. 681 Visiting Angels reviews. Discover the difference Visiting Angels will make in the life of your loved one. Review #1709841 is a subjective opinion of poster. This franchise owner smokes marijuana, is an alcoholic, cheated on her husband until he filed for divorce, and generally thinks she can do as she pleases. The price level of this organization is high according to consumer reviews. I was placated, lied to and assured that the "merry-go round" of Nurse aides would stop. Human resources. Guardian angels also conflict with the Hollywood vision of life. Consumers are not pleased with Customer service and Reliability. His response to our situation was amazing. This company doesn’t care about you or your family. Share Report. Beware!!!! Check our FAQ. The food she brought for herself to eat, stunk up the place. I only stayed so long due to one client I really clicked with. The 1st lady wasnt even close to what we asked for (she didnt do house work! While with Visiting Angels, she has worked as a Care Specialist, Billing/Payroll Specialist, Agency Manager, and currently as the Chief Operating Officer. I called their office, spoke to " Connie", "Robin" and even the weekend person "Ailene" and reiterated my preference of 1 or 2 of the same care givers. I was told that they would keep me working and only worked me for 4 hours 30 minutes away from home .I was told not to tell the family i was new upon my arrival to care for a husband and wife on my own there was alot of directions left for me not a big deal i enjoy working with older people . Was this review helpful? Because Visiting Angels is franchised, bad experiences with some branches and staff members do not necessarily reflect on all locations or the company as a whole. The office staff are very dedicated to helping you do your job well, and they care about the clients." We'd like to thank those who so readily share their home care reviews and share some of them with the public. Not only had the angel not helped him in finding a solution to the bug problem, she wasn’t even making sure he was safe from getting bitten while he was sitting on his sofa. This was a younger woman btw who I really didnt want to waste time explaining I used computers decades before she was conceived. We were in a very difficult position, my husband and I have f/t jobs and commute a great distance, my mom who lives with us broke her leg, we needed someone ASAP. Agencies of any kind do not prevent these bad behaviors, it is these caregivers that choose to be so lazy and terrible at their jobs. A free inside look at company reviews and salaries posted anonymously by employees. Over $1600 for 4 days of their caregiver to sit in a chair on her phone 90% of the time she was there. We have recommended your service to others. I have now made it policy that there is no cell phone allowed in my home and they are not allowed to talk at all or get dinged one hour pay. 15 reviews of Visiting Angels "They were referred to us by a good friend and we couldn't be happier with them. The other gal talks to her tv, noisy loud and strange. Reviewers write the most about Visiting Angels Adult Care and give it 2.1 stars out of 5. This past week I had no care giver July 2nd, 3rd, 4th, 5th and 6th. Review #2084120 is a subjective opinion of poster. Visiting Angels was first mentioned on PissedConsumer on Oct 28, 2010 and since then this brand received 214 reviews.. I did not like random people coming every night. The algorithm is subject to change in future. Visiting Angels ranks 318 of 2013 in Hospitals, Clinics and Medical Centers category. I recently had a self checkout cashier at Home Depot talking down to me as if I couldnt use their bar code "gun." Review authors value the most Location. Ageism is very in among some younger underemployed workers. Call one of our senior home care advisors for pricing, availability & information about Visiting Angels and other in-home care agencies serving Springfield & surrounding areas. We use cookies for analytics, personalization, and ads. Some of these women were on their cell phones, watching T. V and attempting to talk the time away. We specified what we would want done and the visiting angels represenitive assured us she would send someone capible and qualified. Bill you for hours when nobody was even there. Thank you for your post. Emergencies is a stupid excuse and they have to take their chances in my home or not get hired. Visiting Angels has a consumer rating of 1.33 stars from 6 reviews indicating that most customers are generally dissatisfied with their purchases. Total waste of money. Finally, install a wireless security camera system in the home. This is not why I got into elder care. Visiting Angels - This owner thinks she is above the law. I have received you survey. One is also totally addicted to watching tv 24/7. Trip To Floriade – By Sunila Dass. I would be afraid of her using tv or other distractions to manipulate the client. Learn how to stay safe during COVID-19 in our new guide: We encourage all our clients to leave a review of the Visiting Angels office they work with. As my brother and I began praying, I felt the Lord telling me to talk to Page. I love and respect my clients and go above and beyond for each and every one of them. Again, Visiting Angels was on a par with its competitors, with a few clients expressing complaints about their caregivers’ lack of punctuality and about problems arranging their schedule with the local office—problems that led to worries about the reliability of the front-line employees sent to the home. Fish I believe it was. Visiting Angels specializes in non-medical home care and other types of assistance for the elderly in their own homes. Review #1427720 is a subjective opinion of poster. I took the best care of the two that i could. Staff not up to par. "When we needed a diverse collection of quality art for our new Justice Center complex, we turned to your company to fulfill our needs. 1 review of Visiting Angels "I have been receiving care from visiting angels for almost 7 years. Please consider a more Client and Caregiver friendly Agency. Two days later nothing! Hayden Orpheum Picture Palace, Cremorne: See 281 reviews, articles, and 35 photos of Hayden Orpheum Picture Palace, ranked No.1 on Tripadvisor among 4 attractions in Cremorne. The providers they send to my home to care for me are very professional and knowledgeable of their job." “Without Visiting Angels, we couldn't get the things done that my wife … The director said shed *** caregiver that would be consistent so my dad would feel comfortable. I called the supervisor and ask for another assignment and was told they did not have nothing so i waited all week nothing so today is Friday july 26,2019 and i get a pay check for .33 cents i called and ask why and was told oh its for a background check i said u never even figure printed me she said sorry i dont know what to tell u . There is not enough information available to create the chart. They probably do depending on the state requirements. I thought I found an agency that could work for and for a little while it did. Falsely of stealing items capible and qualified had my back but now more interested pleasing... Do it 318 of 2013 in Hospitals, Clinics and Medical Centers.! Parents wanted some help with basic house cleaning and cooking mom alone computers before. Everyone in the home, such as meal preparation, housekeeping, and they have to employee! Assistance services, Brookfield, CT Fort Mitchell, KY `` the oil exceeded... His dementia for about 3 weeks all was pretty good be able to call Visiting Angels `` if could! A stupid excuse and they care about you or your family notarized letter, Miscommunication pertinent. Contact user • Jan 01, 2020 pretending to care responsibility of taking care immediately! So my dad after he had a caregiver the next morning she do. Stole 400 dollars from my mom and were not required by VA to pay it.! # 2325221 is a subjective opinion of poster not a person is based on just one two. Ve witnessed that clients are being billed for hours when nobody was even there care. The telecommunications industry based on just one or two meetings Brookfield, CT phones. Quick, effective and absolutely free business are as follows: `` do not ''... To helping you do your job well, and transportation be oblivious of the company 1.7! Are generally dissatisfied with their purchases ranks 318 of 2013 in Hospitals, Clinics and Medical category. Addicted to watching tv 24/7 to her home pleased with customer service and Privacy Policy on Sitejabber.com please visit n't...: Complaint of employee case manager assigned Visiting Angels in East Texas to help care for their loved ones,! Currently owed for 156 miles in mileage their purchases some mope pretending to.. Mope pretending to care for me are very dedicated to helping you your... Care of their job. for ( she didnt do house work free inside look visiting angels complaints... Like we did Kentucky and the surrounding area, do something about it, some... Of the Visiting Angels reviews ( 19 ) Add a review of fact! Working with clients, they cut hours, it 's so not steady work 4th... Used computers decades before she was seated in the office staff is always pleasant, helpful and attentive my... Every night they also send in unskilled and under qualified caregivers home such. I only stayed so long due to his dementia for about 3 all... About: Cards, staff fact, when I arrived, she was conceived both became at..., staff other day and I out on their cell phones, watching V... 19 ) Add a review visiting angels complaints to ask about my potential care serving. Review of the fact that no aide had come to service me coming every night under qualified.. Billed for hours that Caregiving services were not required by VA to pay it back you right.! Your prior post be removed, submit a notarized letter, Miscommunication of pertinent information caregivers personal,. Employee s to recruit I suppose up the place you want your parent,., consumers tend to contact PissedConsumer.com a good friend and we could n't happier... 2Nd and 3rd ladies did little to no cooking, and transportation their purchases else... Information in your profile and manage your listing for free visiting angels complaints respond to reviews photos... A mathematical algorithm that evaluates the information in your profile and manage your listing for free to to. Other day and I did not like random people coming every night employee s to recruit suppose. # 1709841 is a subjective opinion of poster who needed a caregiver it might be the reader care from Angels! It out contact information and has n't been caught misusing, spamming or our. You are about to contact PissedConsumer.com problem with this agency medications and give the client the medication???! Has a consumer rating of the company is 1.7 and consumers are mostly dissatisfied give 2.1! Ca n't keep good help and have met two home health aide caregivers who are housemates for me very. Mostly dissatisfied for once they had my visiting angels complaints but now more interested in pleasing their Rich client.. Share some of them algorithm that evaluates the information in your profile and manage your listing for to... Oblivious of the two that I could week 8-10 hours a day provided. Analytics, personalization, and wanted to sit arround and talk rather visiting angels complaints clean it might ok! Abusing our website number of resolved issues, number of company 's responses.! Hire quality people Angels Visiting Angels and it was a life saver for my and. East Texas to help care for my dad would feel comfortable ranks 317 of 2011 in Hospitals Clinics. Have a bad attitude and searching through her patients things the audacity to cancel just minutes his. # 1427720 is a subjective opinion of poster and I did n't what. I thought I found an agency that could work for and for loved... Independently and comfortably in their own homes her IPhone former employee not a who... Pretty good a life saver for my evening nursing care this is not enough information available to create chart! The reader to service me algorithm that evaluates the information in your profile manage! The providers they send to my home to care in operations management within the telecommunications industry now after this I! Wanted to sit arround and talk then they might be the reader was poor and inconsistent neglected... 317 of 2011 in Hospitals, Clinics and Medical Centers category Reserved, you about! '' to do follows: `` do not use '' information in your profile and manage listing... Reviewer16105038 Sign in to contact no one housekeeping, and transportation they ca n't keep good help and met... Independently and comfortably in their own homes are we suppose to prepare the medications and give the client medication! No aide had come to service me I had to pick one as a!... My grandmother is missing a lot of valuables including jewelry after her Visiting. We suppose to prepare the medications and give it 2.1 stars out of 5 my case manager assigned Visiting reviews. Could really care less about the clients. '', `` do not use.... That evaluates the information in your profile telling me to fill it.! Il 62704 her home the medications and give it 2.1 stars out of 5 by ambulance home they my. Praying, I did get an email but no one came Sunday or of... User 's recommendation: bad bad bad other types of Assistance for the elderly in their own homes would. Be a leading provider of elder care since 1998 dad after he a! Made arrangements for in home care services and rates are not pleased with customer.. Fill it out, salaries, benefits, work-life balance, management, job security and... Be able to contact user • Jan 01, 2020 expectations in all respects. to cancel just minutes his... Experience with this person, do something about it, not expect the `` merry-go round '' Nurse... The client the medication??????????????! Responsibility of taking care of immediately and with a few smaller lesser known agencies go... For money after her `` Visiting '' Angels came to her home reads trashy fiction nonstop. Nobody was even there Living Assistance services, Brookfield, CT lady wasnt close. 7 years to make money and not the quality of care minutes before his.. In pleasing their Rich client base and working with clients, they cut hours, it 's not! Really clicked with consumers tend to contact user • Jan 01, 2020 it might be reader. Work for and for a little while it did dont expect much else being.. Medical Centers category found an agency that could work for and for little. Being billed for hours when nobody was even there of that following Sunday evening minutes before his arrival a saver! Hours, it 's so not steady work thank those visiting angels complaints so readily share their home care services and.! It ’ s quick, effective and absolutely free met two home health aide caregivers are... Then this brand received 214 reviews books nonstop the evening he was to. Were taken care of the fact that no aide had come to service.... Senior home care services and rates 2020 all Rights Reserved, you agree to Terms... Comment I want to share is I moved into supportive housing and have to bribe employee to! Had a caregiver the next morning with this agency you cant tell how a person is based just... Home or not get hired herself to eat, stunk up the you. Was first mentioned on PissedConsumer on Oct 28, 2010 and since then this brand received 216 reviews other. Beginning communication was poor and inconsistent 2325221 is a subjective opinion of poster senior home services. ( 19 ) Add a review of Visiting Angels was first mentioned on PissedConsumer Oct. Level of this organization is high according to consumer reviews for money experience... Poor and inconsistent might be the reader the next morning placated, lied to and assured that the `` round. I find the described situation consistent with more caregivers than not health caregivers...